Gladly

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Automation platform that revolutionizes customer service by enabling personalized self-service

About Gladly

Gladly's Sidekick is a groundbreaking AI and automation platform that transforms the landscape of customer service by introducing personalized self-service solutions. Operating in harmony with Gladly Hero, their people-centered platform for agent-assisted customer service, Sidekick incorporates advanced generative AI and no-code automation to deliver seamless and tailored customer self-service experiences through Self Service Threads.

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